Contact Us

We answer every message ourselves, usually within one business day. Whether you need a size recommendation before ordering or help with a delivery, here is how to reach NEIL ADAIR.

NEIL ADAIR

• Email: info@orphicmode.shop
• Phone: +64 27 481 0692
• Address: 274 Adelaide Road, Wellington 6021, Wellington, New Zealand
• Support hours: Monday to Friday, 9:00 am to 5:00 pm (NZST/NZDT)

Order enquiries

Please include your order number. If a garment arrived damaged, faulty or different from what you ordered, attach photographs within 48 hours of delivery so we can resolve it quickly.

Sizing and fit

Between sizes, or unsure how a fabric behaves? Send your measurements and the item you are considering, and we will compare them with the production sample before you buy.

Wholesale and press

For stockist, wholesale or press enquiries, email us with a short outline of what you need and we will route it to the right person.